UNDERPOUND
Effective Date: 26 January 2026
UNDERPOUND (“we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through https://artists.underpound.com (“the Platform”).
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable laws of the Republic of Botswana and generally accepted data protection principles.
1. Information We Collect
We may collect the following information:
1.1 Personal Information
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Full name or stage name
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Email address
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Contact details
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Account login credentials
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Payment-related information (processed via third-party providers)
1.2 Content Data
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Audio files and related metadata
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Album artwork and descriptions
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Communications submitted via forms or email
1.3 Technical Information
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IP address
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Browser type and device information
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Date, time, and activity logs
2. How We Use Your Information
We use personal data to:
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Operate and manage user accounts
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Review and distribute submitted content
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Communicate with users
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Process payments and transactions
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Comply with legal and regulatory obligations
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Enforce our Terms & Conditions
3. Legal Basis for Processing
We process personal information based on:
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User consent
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Performance of a contract
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Legitimate business interests
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Compliance with legal obligations
4. Data Sharing and Disclosure
We do not sell personal data.
We may share information:
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With service providers necessary to operate the Platform
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To comply with lawful requests by authorities
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To protect the rights, property, or safety of UNDERPOUND or others
5. Data Retention
We retain personal information only for as long as necessary to:
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Provide services
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Meet legal, accounting, or regulatory requirements
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Resolve disputes
User content may be retained where required for legal compliance even after account termination.
6. Data Security
We implement reasonable technical and organisational measures to safeguard personal data. However, no system is completely secure, and we cannot guarantee absolute security.
7. User Rights
Users may request to:
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Access personal data
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Correct inaccurate information
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Delete personal data (subject to legal obligations)
Requests should be sent to: contact@underpound.com
8. Third-Party Services
The Platform may link to or integrate with third-party services. UNDERPOUND is not responsible for the privacy practices of third parties.
9. Changes to This Policy
This Privacy Policy may be updated periodically. Continued use of the Platform constitutes acceptance of the updated policy.
10. Contact Information
Email: contact@underpound.com
Website: https://artists.underpound.com